The Worst Bank in America Part ‘n’

The worse bank. Been extricating myself. Oy vey they suck.

Been doing a refi on my house after a remodel. Easy… except, the account with the Worst Bank in America with my loan:

1. Shows up as a first mortgage on the credit reports.

2. They cannot find in their records as having ever existed.

3. Was sold three years ago to another bank.

4. Does not pull up my LOC with my SSN

5. Cannot communicate with their different data bases across 17 states.

It actually took gobs of phone calls (useless) and a trip to the bank to pay off $16.79 to clear the old LOC. But, my wife went into the bank cause the drive through was useless… and four tellers spent 4 hours scouring their databases to find our current account.

It’s sad. I moved ALL of my business and personal on-line banking to BofA. Their security rocks (so far!) and their on-line facilities let me do just about anything I want, from anywhere in the world and with anyone in the world (sans a few bad places, of course.)

I do NOT own BofA stock. I am just terribly impressed with their services and real geeky customer service people who know how to help.

This entry was posted on 28. June 2008 at 07:58 and is filed under Security. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response or trackback from your own site.